Disabling a service for a sub-tenant

Warning

Disabling a service is not a reversible operation and results in the following:

• The service becomes unavailable and stops operating within this tenant and all its sub-tenants.

• All offering items of the service are disabled for this tenant and all its sub-tenants.

• All service-related data (e.g., backups, synced files) that belongs to users of this tenant and all its sub-tenants are deleted.

1. Authenticate to the cloud platform via the Python shell.

   The following variables should be available now:

   >>> base_url  # the base URL of the API
   'https://eu2-cloud.acronis.com/api/2'
   >>> auth  # the 'Authorization' header value with the access token
   {'Authorization': 'Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6ImMwMD...'}
   >>> tenant_id  # the UUID of the tenant to which the token provides access
   'ede9f834-70b3-476c-83d9-736f9f8c7dae'
   

2. Assign either of the following values to the tenant_id variable – the UUID of a sub-tenant created via the API or a sub-tenant found by its name:

   >>> tenant_id = created_tenant_id
   >>> tenant_id
   '0fcd4a69-8a40-4de8-b711-d9c83dc000f7'
   

3. Obtain the list of services enabled for the tenant as described in steps 3-6 of “Fetching information about services enabled for a tenant”. As the result, you should have a tenant_applications variable with the list of service objects.

4. In this list, find the service that you want to disable by its internal name (the value of a service object’s type key) and store its UUID (the value of a service object’s id key) in a variable named application_id:

   >>> application_id = None
   >>> for application in tenant_applications:
   ...     if application['type'] == 'backup':
   ...         application_id = application['id']
   ...         break
   ... else:
   ...     print('The backup service is not enabled for this tenant.')
   ...
   >>> application_id
   '6e6d758d-8e74-3ae3-ac84-50eb0dff12eb'
   

   Important

   Disabling the platform service, which is the management portal, is not possible.

5. Send a DELETE request to the /applications/{application_id}/bindings/tenants/{tenant_id} endpoint:

   >>> response = requests.delete(
   ...     f'{base_url}/applications/{application_id}/bindings/tenants/{tenant_id}',
   ...     headers=auth,
   ... )
   

6. Check the status code of the response:

   >>> response.status_code
   204
   

   Status code 204 means that the platform has disabled the service for the tenant.

   A different status code means that an error has occurred. For the details, refer to “Status and error codes”.