Configuring

The MSP wants to have the option to enable/disable usage and ticket synchronisation.

Preconditions

  • The MSP has enabled the CyberApp.

Basic flow

The vendor’s PSA interface must have separate options:

  • Toggle ticket synchronization.

  • Toggle usage synchronization.

Post conditions

As a result, tickets and usage synchronization can be enabled or disabled while keeping the CyberApp active.

API endpoints

None.