Configuring
The MSP wants to have the option to enable/disable usage and ticket synchronisation.
Preconditions
The MSP has enabled the CyberApp.
Basic flow
The vendor’s PSA interface must have separate options:
Toggle ticket synchronization.
Toggle usage synchronization.
Post conditions
As a result, tickets and usage synchronization can be enabled or disabled while keeping the CyberApp active.
API endpoints
None.