Creating a product

The MSP wants to be able to create a new product in Advanced Automation (PSA).

Prerequisite

• Partner must have Advanced Automation (PSA) enabled.

Note

If Advanced Automation (PSA) is not enabled for this partner, the event should be shown in the pulldown list, but be shown as disabled.

Input fields

Field	Value	Mandatory
Product name	Text string
Description	Text string
External id	Text string
Price	Number
Taxable
Cost	Number
Product type	One of: Contract product Project product Activity-based ticket billing
Ticket product	One of: Yes No
Ledger	One of a list of ledger names in Advanced Automation (PSA).
Active	One of: Yes No
VAR product	One of: Yes No

Post conditions

• A product is created in Advanced Aautomation (PSA) with the provided fields and values.