Adding a callback

Note

If the Version is in the Draft state, and you have the appropriate Vendor Portal account type, you can open and edit the Version.
Otherwise, you can only view the Version details.
For more information on Version states, see Version approval process.

To add a callback

Open the callback list.
Click .
Enter a Callback name.
[Optional] Enter a Comment for the callback.
Specify a unique Identifier.

You will need the CTI to use in the callback handler.
[Optional] Modify the default Advanced settings.
1. [Optional] Select the Customize request timeout checkbox and set the amount of time that Acronis Cyber Platform will wait for a response.
2. [Optional] Turn on the Retry policies toggle switch and specify your preferred failed request retry settings.
  
  Note
  
  When only Retry interval is specified, fixed interval retries are performed.
  
  When Retry interval and Delta are specified, the wait time between the retries could be calculated by the following formula: Retry interval + (count - 1) * Delta.
  
  When Retry interval, Delta and Maximum interval are specified, an Exponential backoff algorithm is applied. Wait time between the retries can be calculated by the following formula: Retry interval + (2^count - 1) * random(Delta * 0.8, Delta * 1.2).
  
  If calculated value exceeds Maximum interval, the time to the next interval will be calculated as: Maximum interval + random(Delta * -0.2, Delta * 0.2). Random delay helps prevent a synchronized wave of retries from multiple clients, also known as the thundering herd problem.
3. [Optional - and only available if you turn on Retry policies] Turn on the Fast first retry toggle switch.
4. [Optional] Turn on the Retention policy toggle switch and specify how long successful messages and failed messages should be retained for.
5. [Optional] Select the Customize maximum number of messages per tenant checkbox and set the maximum.
[If required] Add the request payload.
[If required] Add the response payloads.
Click Save changes.