Viewing statistics

The MSP wants to be able to view CyberApp parameters.

Preconditions

  • The MSP has enabled the CyberApp.

Basic flow

The vendor’s PSA interface must display the information about the CyberApp.

For example:

  1. CyberApp configuration status.

  2. Total number of customers.

  3. The number of mapped customers.

  4. The number of generated tickets.

API endpoints

Data is pulled through API

If partner has a structure of partners/folders/customers.

  • Suggested with parameter/s:
    • GET /api/2/tenants?parent_id=

    • GET /api/2/tenants?subtree_root_id=

If partner has only customers

Note

Counters are configured via development.