Responding to a new alert
The MSP wants to be able to trigger an automation every time an alert is created in Acronis.
Input fields
Field |
Value |
Mandatory |
---|---|---|
Customer name |
Text string, or select from a pulldown (allow for multiples). |
|
Device |
|
|
Severity |
|
|
Alert types |
|
Output fields
Field |
Example value |
---|---|
Alert ID |
1234 |
Alert type |
Backup failed |
Alert category |
Antimalware protection |
Alert severity |
Critical |
Alert date |
Mar 01, 2023, 06:24 |
DC |
us5-cloud |
Partner tenant name |
MSP Inc |
Customer tenant name |
macShop |
Device name |
my-macbook.local |
Device url |
URL that links to device in management console. |
Registered to |
John Doe |
Alert title |
Automatic update has failed |
Alert body |
Automatic update of the agent installed on ‘My-MacBook.local’ has failed, and it is now suspended. You can update this agent manually, by using an installation file from the ‘Downloads’ section. |
KB link |
URL to kb.acronis.com |
Post conditions
When a new alert exists on Acronis, the integration is triggered and the output fields are supplied as information.