Configuring
Have the option to enable/disable usage and ticket synchronisation while keeping the CyberApp active.
Preconditions
MSP has enabled the CyberApp.
Basic flow
The vendor’s RMM interface must have separate options:
Toggle ticket synchronization on or off.
Toggle usage synchronization on or off.
Post conditions
Tickets and usage synchronization is enabled or disabled.
CyberApp remains active.
API endpoints
None.