Enabling
The MSP wants to to enable the CyberApp between Acronis and PSA.
Preconditions
MSP has an account in Acronis Cyber Protect Cloud.
MSP has an account in the PSA system.
Basic flow
In the vendor’s PSA interface, the MSP enters the API credentials from Acronis Cyber Protect Cloud. (For example, client ID, client secret, data center URL, tenant, etc.).
The CyberApp uses the credentials to authenticate in the Acronis Cyber Protect Cloud by requesting an access token.
Post conditions
If the request:
- Is successfulThe CyberApp should become active, but not yet configured (no customer mapping, no product or ticket mapping).
- FailsAn error message is displayed in the vendor’s PSA interface.
API endpoints
Postman collection