Enabling an outbound integration

For this section, it is assumed that the outbound integration is listed on the Acronis integration catalogs and the MSP has requested enablement of the integration.

To enable an outbound integration for an MSP

  1. The MSP finds the integration on the integration catalog.

  2. The MSP clicks the Configure button and requests to enable the integration.
    The exact process will vary, depending on the platform the integration was built into, but will always include a step where the MSP must provide:
    1. The URL of the data center (DC) where the tenant for the MSP is provisioned.
      The MSP can find this by logging into Acronis Cyber Protect Cloud and looking at the browser address bar. An example of such a URL is eu8-cloud.acronis.com.
    2. An API client, which consists of an ID and a Secret.
      To find out how to create an API client, see the Managing API clients chapter of the Partner Administrator help guide..
  3. When the integration has validated the API credentials, it must send a query to Acronis to activate the integration for the tenant, after which the integration catalog card activation status will be displayed correctly.

Important

If the integration supports a scenario in which the integration can be disabled, and an MSP disables or turns off the integration, you must send a deactivation query to update and correctly display the integration activation status in Acronis Cyber Protect Cloud Console.