Opening the callback list

The callback list displays all the callbacks for the CyberApp Version you are currently working on:

Note

Some callbacks driven by a customer enablement form may not yet be correctly identified as a system callback or a custom callback in the list. This is a known limitation.

To open the callback list

  1. Open the Version.

  2. Select Callbacks from the menu.

The list includes the following information:

  • Callback name
  • Type
    System or Custom.
  • Comment
    The callback Comment field.
    System callbacks never have a Comment entry.
  • CTI
    The callback CTI.
  • Version
    The version number of the CyberApp Version in which the callback was originally created.

To view callback details

Click a callback row to view its details.

  • For a Custom callback, you can view and edit its settings, request payload, and response payloads.

  • For a System callback, you can view its settings, request payload, and response payloads in read-only mode. You cannot edit or delete a system callback.

To filter the list

You can filter the list by callback type and/or callback name.

  • To filter by type, select Custom or System from the Filters dropdown.
  • To filter by name, start typing a string in the Search field.
    Filtering is dynamic: the list is refined with each character you type.
  • To clear the type filter and the Search field, and display all callbacks, click Clear filters.

To show or hide columns

  1. Click columns.

  2. Select or clear column options.