Integration Guide
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  • Release notes
  • Introduction to Acronis Cyber Platform
    • Architecture
    • Tenancy model
    • Access model
    • Licensing model
  • Integration types
  • The connector
    • Data mapping
    • Cyberapp data access scopes
    • API Authentication
      • Step-by-step procedure
    • Managing workloads
      • Reporting workloads
        • Step-by-step procedure
      • Fetching workloads
        • Step-by-step procedure
      • Updating a workload
        • Step-by-step procedure
      • Deleting a workload
        • Step-by-step procedure
    • Managing alerts
      • Fetching alerts
        • Step-by-step procedure
      • Reporting alerts
        • Step-by-step procedure
      • Dismissing alerts
        • Step-by-step procedure
    • Sample code in GitHub
  • The callback handler
    • Callback formats
      • Callback request format
      • Callback response format
    • Verifying callback requests
    • Enabling the CyberApp
      • Mapped enablement
        • Mapped partner enablement
          • Reading the partner ID from your service
          • Mapping the partner ID to the Acronis tenant ID
        • Mapped customer enablement
          • Reading partner customers from your service
          • Reading the customer mapping from your service
          • Writing the customer mapping to your service
        • Changing CyberApp credentials
        • Disabling a mapped partner
        • Disabling a mapped customer
      • Mirrored enablement
        • Mirrored partner enablement
          • Getting partner enablement state
          • Enabling a partner using mirroring
        • Mirrored customer enablement
          • Getting customer enablement status
          • Enabling customers using mirroring
        • Disabling a mirrored partner
        • Disabling mirrored customers
    • Custom callbacks
    • Callback error handling
    • Callback handler verification
    • Sample code in GitHub
  • Inbound integrations (CyberApps)
    • Release notes
    • Introduction to CyberApps
      • CyberApp Standard
      • CyberApp components
        • CyberApp enablement
        • Acronis menu items
        • Alerts, workloads, and workload actions
        • Widgets and reports
      • CyberApp lifecycle
      • CyberApp examples
        • Endpoint security
        • Email security
        • Remote desktop
        • Password management
        • Managed Detection and Response (MDR)
    • Getting started
      • Accessing Vendor Portal
      • Learning about CyberApps
      • Creating your first CyberApp
      • Demo CyberApp
        • Building the demo CyberApp
        • Importing the demo CyberApp
      • Managing a CyberApp team
    • Managing CyberApps
      • Opening the CyberApp list
        • CyberApp list views
      • Creating a CyberApp
      • Opening a CyberApp
      • Deleting a CyberApp
    • OVERVIEW
    • DESCRIPTIONS (CyberApp marketing)
    • VERSIONS (CyberApp functionality)
      • Working with Versions
        • Opening the Version list
          • Actions and details panel
        • Creating a new Version
          • Choosing and setting the CyberApp enablement method
            • Setting mapped partner and customer enablement
            • Setting mirrored partner and mapped customer enablement
            • Setting mirrored partner and customer enablement
            • Setting mirrored partner and explicit customer enablement
            • Setting explicit partner and mirrored customer enablement
            • Setting explicit partner and customer enablement
        • Opening a Version
        • Sending for approval
          • Version approval process
        • Duplicating a Version
        • Exporting and importing Versions
          • Exporting a Version
          • Importing a Version package
        • Deleting a Version
      • General settings
      • CyberApp access scopes
      • Callbacks
        • Opening the callback list
        • Adding a callback
        • Working with callback payloads
          • Adding the request payload
          • Adding a response payload
          • Composing JSON schema for a payload
          • Payload JSON schema technical reference
        • Editing a callback
        • Deleting a callback
      • CyberApp enablement form
        • Creating the CyberApp enablement form
        • Building the example
      • Custom integration settings
        • Opening the custom settings tab list
        • Creating a custom settings tab
        • Editing a custom settings tab
        • Deleting a custom settings tab
      • Extension points
        • Alerts
          • Opening the alert type list
          • Adding an alert type
          • Creating an alert category
          • Editing an alert type
          • Deleting an alert type
        • Main menu
          • Opening the menu item list
          • Adding a menu item
          • Editing a menu item
          • Deleting a menu item
          • Building the example
        • Workloads and actions
          • Workload types
            • Mapping to Acronis workloads
            • Opening the workload type list
            • Creating a workload type
            • Editing a workload type
            • Deleting a workload type
          • Actions
            • Opening the action list
            • Creating an action
            • Editing an action
            • Deleting an action
        • Widgets and reports
          • Widgets
            • Creating a device status widget
            • Creating an alerts widget
          • Reports
            • Creating a CyberApp report
      • UI builder
        • Working with forms
          • Root forms
          • Dependent forms
          • Form groups
          • Specifying a data initializer callback
          • Input parameters
            • Adding input parameters
            • Using Acronis variables in default value strings
          • Mapping data between forms
          • Setting up footer buttons
          • The form model
        • Building a form
          • UI elements
            • INPUT CONTROLS
            • ACTION CONTROLS
            • CONTENT ELEMENTS
            • LAYOUT MANAGEMENT
            • TABLE
          • Element visibility
            • Building element visibility logic
            • Setting model condition types
            • Model condition type examples
            • Setting form-level condition types
            • Form-level condition type examples
            • Setting offering items condition types
          • Defining validation logic
          • Adjusting element spacing
          • Element distribution
        • Callback mapping
          • Defining request mapping
          • Defining response mapping
          • Mapping
            • Scenario 1: Both left and right properties are single values
            • Scenario 2: Both left and right properties are arrays
            • Scenario 3: Both left and right properties are arrays
            • Scenario 4: Both left and right properties are array properties
            • Scenario 4.1: Left property is a primitive or an object at root level, and right property is an array property
            • Scenario 5: Left property is an array and right properties is a single value
            • Scenario 6: Left property is an array property and right properties is a single value
    • DEPLOYMENT
      • Opening the deployment list
        • Opening a list entry side-panel
        • Filtering the deployment list
        • Deployment request states
      • Test environment deployments
        • Deploying to test
        • Opening the details panel
        • Opening the details pop-up
      • Production deployments
        • Requesting production deployment
        • Editing a draft production deployment request
        • Opening the actions and details panel
        • Opening the details pop-up
        • Deleting a production deployment request
        • Sending for approval
          • Production deployment request approval process
    • ACTIVITIES
      • Filtering the activities report
    • SETTINGS
      • Opening CyberApp settings
      • Renaming a CyberApp
      • Generating a new API key
      • Disabling the API connection
      • Enabling the API connection
      • CyberApp SSO service account
        • CyberApp OIDC SSO authentication
          • Before you start
          • Exchanging code
          • Checking user information
        • Generating SSO service account credentials
        • Regenerating your SSO service account credentials
        • Deleting the SSO service account
    • Technical reference
      • Cross-domain Type Identifier (CTI)
      • Versioning
  • Outbound integrations
    • Outbound integration scenarios
      • Remote monitoring and management (RMM)
        • Managing the integration
          • Enabling
          • Configuring
          • Viewing statistics
          • Troubleshooting the connection
          • Disabling
        • Tenant mapping
          • Multiple partner mapping
          • Creating new customers
          • Customer mapping
        • Deploying Acronis
          • Installing the Acronis agent
          • Deploying to domain controllers
          • Installing the agent for DB application backup
        • Tasks
          • Automating tasks
          • Creating or re-using protection plans
        • Monitoring
        • Synchronizing tickets and alerts
          • Mapping tickets
          • Creating tickets
          • Ticket options
      • Professional services automation (PSA)
        • Managing the integration
          • Enabling
          • Configuring
          • Viewing statistics
          • Troubleshooting the connection
        • Tenant mapping
          • Customer mapping
          • Multiple partner mapping
        • Mapping products
          • Mapping Acronis offering items to PSA SKUs
          • Provisioning/configuring offering items
          • Synchronizing usage
        • Customer provisioning
          • Provisioning
          • Automatic provisioning
          • Automatic de-provisioning
        • Synchronizing tickets and alerts
          • Mapping tickets
          • Creating tickets
          • Ticket options
      • Ticketing
        • Managing the integration
          • Enabling
          • Configuring
          • Viewing statistics
          • Troubleshooting the connection
        • Mapping tenants
          • Mapping multiple partners
          • Mapping customers
        • Synchronizing tickets and alerts
          • Mapping tickets
          • Creating tickets
          • Ticket options
      • Security Information And Event Management (SIEM)
        • Enabling the integration
        • Selecting customers
        • Alerts
        • Protection status
        • Acronis agent information
        • Configuring
      • Integration Platform as a Service (iPaaS) and Workflow Automation
        • Enabling the integration
        • Tenant actions
          • Creating or updating a customer tenant
          • Switching customer tenant to production
          • Finding a customer tenant
          • Creating or updating a user
          • Finding a user
          • Responding to new customer created
        • Ticket and alert actions
          • Creating a ticket
          • Updating a ticket
          • Finding a ticket
          • Dismissing an alert
          • Responding to a new alert
        • Product and offering item actions
          • Getting a list of available offering items
          • Enabling an offering item
          • Getting usage report
          • Creating a product
          • Creating a contract
          • Creating contract parts
          • Creating a ledger
          • Creating a tax
        • Disabling the integration
    • Acronis platform APIs
      • Getting started
        • Setting up the Python environment
        • Starting the Python shell and configuring its session
      • Authentication
        • Authenticating to the Acronis platform
      • Requests and responses
      • Inspecting API response codes
      • HTTP status response codes
      • Pagination
      • API library
        • Account Management
          • API error codes
          • Tutorials
            • Enabling the backup service for a user in a customer tenant
            • Provisioning a partner tenant
            • Provisioning a customer tenant
            • Switching a tenant to production
            • Creating a billing report
            • Changing quotas
            • Changing storage quotas of partner sub-tenants
            • Suspending / Reactivating / Terminating
          • Managing tenants
            • JSON object structures
            • Creating a tenant
            • Fetching information about an individual tenant
            • Fetching information about tenants
            • Fetching information about child tenants
            • Fetching the production start date of a tenant
            • Switching a customer tenant to production mode
            • Modifying tenant properties
            • Moving a tenant to another tenant
            • Limiting higher-level administrator access to a tenant
            • Disabling a tenant
            • Deleting a tenant
          • Managing services
            • JSON object structure
            • Fetching information about all platform services
            • Fetching information about services enabled for a tenant
            • Fetching information about an individual service
            • Enabling a service for a sub-tenant
            • Disabling a service for a sub-tenant
          • Managing offering items and quotas
            • JSON object structure
            • Fetching available offering items
            • Switching the edition of a service
            • Changing quotas
            • Enabling/disabling an offering item
          • Managing branding options
            • Enabling branding for a tenant
            • Disabling branding for a tenant
            • Fetching the branding options of a tenant
            • Updating branding options for a tenant
            • Configuring the “Buy URL” option
            • Updating the brand logo
          • Managing user accounts
            • JSON object structure
            • Creating a user account
            • Activating a user account
            • Managing user account roles
            • Fetching user account information
            • Changing a user account password
            • Changing a user account email
            • Changing a user account contact info
            • Disabling/enabling a user account
            • Deleting a user account
          • Managing locations and storages
            • Location object structure
            • Storage object structure
            • Creating a location
            • Fetching locations
            • Updating a location
            • Deleting a location
            • Registering a storage
            • Fetching storages
            • Updating a storage
            • Moving a storage
            • Deleting a storage
          • Managing upsell
            • Enabling quota upsell for a user account
            • Enabling upsell of service editions for a sub-tenant
          • Managing billing settings
            • Billing settings
            • Setting the partner tenant tier level and the licensing mode
            • Switching a partner tenant tier level
            • Fetching the pricing information for a tenant
          • Searching for tenants and user accounts
            • Searching for a tenant by its name
            • Searching for a user account by its login
          • Usage and reporting
            • Tenant service usage JSON object structure
            • Fetching tenants usage batch
            • Managing reports
          • Advanced operations
            • How to log in to service consoles on behalf of another user
            • Managing two-factor authentication
          • Supported language codes
        • Agent Management
          • Fetching agent information
            • Fetching all registered agents
            • Fetching a specific agent
            • Fetching the online status of an agent
            • Fetching the OS family of the host
        • Integration Management
          • API endpoint
          • Activating an integration
          • Deactivating an integration
        • Resource and Policy Management
          • API error codes
          • Managing resources
            • Fetching a list of all resources
            • Fetching a list of resources by type
            • Fetching resources with the protection plan
            • Fetching detailed information about the resource
            • Fetching the protection status of resources
          • Managing protection plans and policies
            • Protection policy settings
            • Creating a protection plan
            • Fetching a list of policies and protection plans
            • Updating a policy or protection plan
            • Making a protection plan a favorite
            • Deleting a protection plan
            • Deleting all protection plans for a tenant
            • Fetching a list of plans applicable for a resource
            • Applying a protection plan to resources
            • Revoking protection plans from resources
            • Start execution of a policy
            • Fetching policy execution statuses of resources
            • Tracking the execution progress of a policy
        • Task Management
          • Managing tasks
            • Fetching a list of all tasks
            • Fetching a list of tasks that are in progress
            • Fetching a list of tasks started after the specified date
            • Fetching a list of tasks completed after a specified date
            • Fetching a list of tasks related to Office 365 backup and recovery
          • Managing activities
            • Fetching a list of all activities
        • Endpoint Detection and Response API
          • Fetching incidents
          • Fetching incident details and response actions
          • Performing and monitoring response actions
          • Updating incident investigation state
          • Updating a batch of investigation states
        • Disaster Recovery API
          • Before you start
          • API error codes
          • Managing cloud servers
            • Fetch a list of cloud servers
            • Fetch information about the cloud server
            • Fetch a workload ID linked to the recovery server
            • Fetch a list of the recovery server’s recovery points
            • Start test failover for a specific recovery server
            • Start production failover for a specific recovery server
            • Stop failover for a specific recovery server
            • Fetch automated test failover screenshot
            • Fetch a console link for the cloud server
            • Fetch disaster recovery site status
        • Event Manager API
          • Topics and events
          • Fetching event topics and types
          • Subscribing to the events
          • Listening for the events
        • Advanced Automation (PSA) API
          • Managing customers and clients
            • Set billing information for a customer
            • Create a user account for the customer
            • Fetch a list of customers
            • Fetch taxes
            • Fetch customer’s clients
            • Fetch customer details
          • Managing sales and billing
            • Create a ledger
            • Create a product
            • Create a sales item
            • Create an invoice for a customer
            • Fetch billable sales items
            • Fetch information about billing entities
            • Fetch a list of invoices
            • Fetch a list of products
            • Fetch a list of sales items
          • Managing service desk
            • Create a service desk ticket
            • Fetch service desk configuration
            • Fetch products for activity-based ticket billing
            • Fetch ticket priorities
            • Fetch a list of Service Level Agreements (SLA)
            • Fetch SLA breach date
            • Fetch ticket statuses
            • Fetch customer support groups
        • Application Management API
          • Log in using service user account
    • Scripts
      • Register agent and apply plan
    • Deploying the CyberApp
    • Activating an outbound integration
    • Deactivating an outbound integration
  • Integration catalogs
    • Acronis catalogs
      • Catalog card
        • Deployment tags
      • Catalog detail page
      • Integration catalogs
      • The Application Catalog
    • Marketing a CyberApp
      • Opening the Description list
        • Actions and details panel
      • Creating a Description
      • Opening a Description
      • Managing Description content
        • General settings
        • About CyberApp
        • Images & videos
        • Features
        • Company contact
        • Support contact
        • Additional information
      • Previewing a Description
      • Sending for approval
        • Description approval process
      • Deploying a CyberApp to catalog only
      • Duplicating a Description
      • Localizing a Description
      • Exporting and importing Descriptions
        • Exporting a Description
        • Importing a Description package
      • Deleting a Description
    • Monitoring usage
      • Dashboard
  • Technical resources
  • Glossary
  • Copyright statement
  • Legal
  • Privacy
Last updated on Jun 18, 2025. Copyright © Acronis International GmbH
2003-2025
  • Guide
  • Technical resources

Technical resources

Acronis API library

Acronis platform APIs

Acronis GitHub integration resources

Acronis GitHub repositories

Acronis forum for APIs and SDKs

Acronis Cyber Platform Forum (APIs and SDKs)
Here, we discuss APIs and SDKs for Acronis Cyber Platform

Acronis Postman collections

Acronis Cyber Platform Postman collections
The Acronis Cyber Platform exposes a set of REST APIs, which allow partners to integrate existing solutions and create new ones.
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Last updated on Jun 18, 2025. Copyright © Acronis International GmbH
2003-2025
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