Identifying the integration type
The first step to creating an integration with Acronis Cyber Platform is to identify what type of integration you want to build. There are three types. Please read the descriptions, consider the examples, and identify which integration type you will develop.
Acronis-side (CyberApps)
Acronis-side integrations (CyberApps) fetch data from a cloud service to present and process on Acronis Cyber Platform.
Since they are presented within the Acronis Cyber Platform, they must adhere to CyberApp Standard in order to maintain Acronis-level security and UX consistency.
Acronis partners can find and enable CyberApps through the Acronis data center integration catalogs.
You develop, manage, and deploy CyberApps using the Vendor Portal.
Example
An ISV provides remote access functionality.
Currently, potential customers must find the cloud service, decide to perform due diligence, and evaluate the service before they even propose purchasing a license to senior management.
The ISV sales team has identified Acronis technology ecosystem partners as a major potential for growth. They have argued that providing the service with a familiar, Acronis-native UX from within the Acronis Cloud Platform will attract these new customers far more easily because Acronis partners can easily find the service, pay for it, and enable it with the assurance that Acronis has already tested and certified the integration.
The ISV marketing team wants to easily manage evolving marketing materials for the integration and deliver them effortlessly to the Acronis target market.
The ISV sales and finance team wants to manage Acronis integration customer information, and to access sales data and reports in real time.
The ISV product development team constantly improves service functionality and the interface, but the product manager find update deployments complicated and customer reaction to updates are sometimes painful.
The ISV wants to be able to effortlessly update functionality and interface and allow the product manager to deploy updates worldwide or regionally.
Note
Click here to learn about Acronis-side integrations (CyberApps).
Vendor-side
Vendor-side integrations fetch data from Acronis Cyber Platform to process on a cloud service.
They are API-based integrations.
You can promote a vendor-side integration through the Acronis data center integration catalogs so that Acronis partners can enable and configure the integration through the Acronis data center integration catalogs.
Example
An ISV provides Remote Monitoring and Management (RMM) functionality.
Their platform allows deployment, monitoring, and management of multiple services. They already work with other data protection companies, and some of their customers have requested that they also support Acronis. The ISV wants to connect to Acronis Cyber Platform, collect information from their customers’ Acronis environment - such as list of tenants, workloads, users, and workload-specific information such as workload status and protection plan - and present it on their platform. The ISV also wants to push particular tasks to Acronis agents for those customers.
Note
Click here to learn about vendor-side integrations.
Custom
Customer integrations are built for very specific needs of an organization and/or its end customers. As such, they are made available in a specific partner tenant and are not published globally.
They are built to simplify ISP operational activities and/or to integrate services into Acronis Cyber Platform.
They can be Acronis-side, vendor-side, or a combination of both.
Customer integrations are not offered publicly through the Acronis data center integration catalogs.
The functionality can be offered either through the Acronis Cloud platform or a 3rd-party cloud platform.
Example
An ISP wants to add a custom alert type that would be triggered under specific conditions and be shown in Acronis Cyber Platform.
They want to save their new custom alert type in their own partner tenant.
Once the alert is saved, they want to be able to reuse it in all their customer tenants.
The ISP also wants to provide one of their services to their customers via Acronis Cyber Platform and to configure and manage the service’s data through Acronis Cyber Platform.
Note
For assistance with custom integrations, contact us by clicking the Contact us button on the Acronis Cyber Protect Cloud Solutions Portal.
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