Creating or updating a customer tenant

The MSP wants to be able to create a new customer tenant or update an existing customer tenant from within workflow in order to automate customer provisioning.

Standard input fields

Field

Value

Mandatory

Customer name

Text string

Mandatory

Mode

One of:
  • Trial

  • Production

Mandatory

2FA

One of:
  • Enabled

  • Disabled

Not mandatory

Enhanced Security Mode

One of:
  • Enabled

  • Disabled

Not mandatory

Administrator first name

Text string

Not mandatory

Administrator last name

Text string

Not mandatory

Email address

Text string

Mandatory

Language

Pulldown menu with all languages supported by Acronis. Default to English.

Not mandatory

Input fields if Advanced Automation is enabled for the partner tenant

Field

Value

Mandatory

Business name

Text string. Same as customer name if left empty.

Not mandatory

Type

One of:
  • Customer

  • Prospect

Mandatory

Debtor code

Number

Not mandatory

Email

Text string. Use admin email if left empty.

Not mandatory

Website

Text string

Not mandatory

Main office

One, from a list of Customers.

Not mandatory

VAT / Sales tax number

Text string

Not mandatory

Country

Text string. Use Partner Tenant country if left empty.

Not mandatory

Send invoices by

One of:
  • Mail (default)

  • Email

Not mandatory

Tax

One of:
  • Tax-exempt (default)

  • or one from a list of taxes in AA

Not mandatory

Street

Text string

Not mandatory

Number

Not mandatory

Building

Not mandatory

State

Not mandatory

City

Not mandatory

ZIP Code

Not mandatory

Phone

Not mandatory

Fax

Not mandatory

Suggested default values to be used by the integration

Field

Value

Management mode

Managed by Service Provider.

Services

By default, all services are enabled.

Quotas

By default, all quotas are set to unlimited.

Post conditions

  • The customer tenant is created.

  • It is advised to enable all services and set all quotas to unlimited.