Synchronizing usage

The MSP wants to see Acronis usage in PSA.

Preconditions

• MSP has enabled the CyberApp.

• MSP has mapped at least 1 Acronis offering item to the vendor’s PSA system SKU of the product that is sold on a PAYG basis.

Basic flow

1. The CyberApp should perform automatic usage sync over a specific interval of time (recommended: 24 hours) using the GET /tenants/{tenant_id}/usages endpoint.

Note

It should be also possible to trigger the usage sync manually.

2. During the sync, if PSA product is sold:

   • on a PAYG basis

     Update PSA product quantity with the usage of the mapped offering item.
   • on a PREPAID basis

     Skip the update.

Post conditions

• Contracts/agreements are updated in vendor’s PSA system.

API endpoints

Quota sync (servers, workstations, storage, etc.) usage for PAYG mode

• Fetch tenant usages.

Note

Get the usage value from absolute_value field.

Quota sync for prepaid mode

• Fetch tenant usages.

Note

Skip, update is not needed.

Get the usage value from absolute_value field and compare with value (and/or overage in quota object, if overuse notification is required).

Acronis billing scenario

Billing automation with usage report.