Vendor Portal
Guide
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Introduction
Acronis
CyberApp Standard
CyberApp overview
CyberApp components
CyberApp types
Lifecycle
Design and development
Approval
Deployment
Enablement
Upgrade
Learning about CyberApps
Vendor Portal
Getting started
Registering as a partner
Identifying your CyberApp type
Inbound example
Outbound example
Custom example
Identifying your CyberApp scenarios
Accessing Vendor Portal
Creating your first CyberApp
Managing a CyberApp team
CyberApps
Creating a CyberApp
CyberApp management
Editing a CyberApp
Deleting a CyberApp
Building CyberApps
Working with Versions
Version list
Creating a Version
Version packages
Importing a Version package
Opening a Version
Sending for approval
Version approval process
Duplicating a Version
Deleting a Version
General settings
CyberApp access scopes
Callbacks
Adding a callback
Adding the request payload
Adding responses
Composing JSON schema for a payload
Editing a callback
Deleting a callback
Connection setup form
Creating the connection setup form
Building the example
Custom integration settings
Creating a settings tab
Editing a settings tab
Deleting a settings tab
Extension points
Alerts
Adding an alert type
Creating an alert category
Editing an alert type
Deleting an alert type
Main menu
Adding a menu item
Editing a menu item
Deleting a menu item
Example menu item
Workloads and actions
Workload types
Mapping to Acronis workloads
Creating a workload type
Editing a workload type
Deleting a workload type
Actions
Open link actions
Open popup actions
Creating an action
Editing an action
Deleting an action
Widgets and reports
Creating an alerts widget
Creating a device status widget
Creating a report
UI builder
Forms and form groups
Building UI
UI elements
Input controls
Input
Password
NumPicker
Switch
Select
Checkbox
Button-Group
Datepicker
Timepicker
Action controls
Button
Link
Content elements
Text
Headers
Alert
Tooltip
Tag
Layout management
Divider
Group
Table
Building element visibility logic
Defining element validation logic
Mapping
Request mapping
Response mapping
Mapping a data initializer callback
The form model
Payload technical reference
Promoting CyberApps
Application Catalog
Catalog card
Details page
Description list
Description actions and details panel
Creating a Description
Opening a Description
Description content
General settings
About CyberApp
Images & videos
Features
Company contact
Support contact
Additional information
Sending for approval
Description approval process
Duplicating a Description
Localizing a Description
Exporting and importing Descriptions
Exporting Descriptions
Importing a package
Deleting a Description
Deploying CyberApps
Deployment list
Deployment request states
Deploying to test
Requesting production deployment
No Version deployments
Opening a deployment request
Sending for approval
Production deployment request approval process
Deleting a deployment request
Activities report
Filtering
Monitoring usage
Dashboard
Technical reference
Acronis Cyber Platform
Architecture
Tenancy model
Access model
Licensing model
CyberApp architecture
Connector
Data mapping
Access scopes
Authentication
Managing workloads
Reporting workloads
Fetching workloads
Updating workload
Deleting a workload
Managing alerts
Fetching alerts
Step-by-step procedure
Reporting alerts
Step-by-step procedure
Dismissing alerts
Step-by-step procedure
Callback handler
Requirements
Callback requests and responses
Scenarios
CyberApp enablement
Reading the MSP’s organization ID from your service
Mapping MSP’s organization ID to Acronis tenant ID
Customer mapping
Reading MSP’s customers from your service
Reading the customer mapping from your service
Writing the customer mapping to your service
Disabling the CyberApp
Custom UI page
CyberApp scenarios
Inbound
Endpoint security
Email security
Remote desktop
Password management
Outbound
Remote monitoring and management (RMM)
Managing the integration
Enabling
Configuring
Viewing statistics
Troubleshooting the connection
Disabling
Tenant mapping
Multiple partner mapping
Creating new customers
Customer mapping
Deploying Acronis
Installing the Acronis agent
Deploying to domain controllers
Installing the agent for DB application backup
Tasks
Automating tasks
Creating or re-using protection plans
Monitoring
Synchronizing tickets and alerts
Mapping tickets
Creating tickets
Ticket options
Professional services automation (PSA)
Managing the integration
Enabling
Configuring
Viewing statistics
Troubleshooting the connection
Tenant mapping
Customer mapping
Multiple partner mapping
Mapping products
Mapping Acronis offering items to PSA SKUs
Provisioning/configuring offering items
Synchronizing usage
Customer provisioning
Provisioning
Automatic provisioning
Automatic de-provisioning
Synchronizing tickets and alerts
Mapping tickets
Creating tickets
Ticket options
Ticketing
Managing the integration
Enabling
Configuring
Viewing statistics
Troubleshooting the connection
Mapping tenants
Mapping multiple partners
Mapping customers
Synchronizing tickets and alerts
Mapping tickets
Creating tickets
Ticket options
Security Information And Event Management (SIEM)
Enabling the integration
Selecting customers
Alerts
Protection status
Acronis agent information
Configuring
Integration Platform as a Service (iPaaS) and Workflow Automation
Enabling the integration
Tenant actions
Creating or updating a customer tenant
Switching customer tenant to production
Finding a customer tenant
Creating or updating a user
Finding a user
Responding to new customer created
Ticket and alert actions
Creating a ticket
Updating a ticket
Finding a ticket
Dismissing an alert
Responding to a new alert
Product and offering item actions
Getting a list of available offering items
Enabling an offering item
Getting usage report
Creating a product
Creating a contract
Creating contract parts
Creating a ledger
Creating a tax
Disabling the integration
Cyber Type Identifier (CTI)
Versioning
API documentation
Glossary
Copyright statement
Guide
Technical reference
CyberApp scenarios
Outbound
Remote monitoring and management (RMM)
Synchronizing tickets and alerts
Synchronizing tickets and alerts
In this section
Mapping tickets
Creating tickets
Ticket options
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