Fetch a list of Service Level Agreements (SLA)

  1. Authenticate to the cloud platform via the Python shell.

    The following variables should be available now:

    >>> base_url  # the base URL of the API
    '<the Acronis data center URL>/api/advanced-automation/v1'
    >>> auth  # the 'Authorization' header value with the access token
    {'Authorization': 'Bearer eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6ImMwMD...'}
    >>> tenant_id # the ID of the partner tenant that can be accessed with the token
    'ede9f834-70b3-476c-83d9-736f9f8c7dae'
    
  2. Define a variable named params, and then assign an object with request parameters to this variable:

    >>> params = {
    ...     "Active": True,
    ...     "Page": 1,
    ...     "PageSize": 50,
    ... }
    
  3. Send a GET request to the /SLA endpoint:

    >>> response = requests.get(f'{base_url}/SLA', headers=auth, params=params)
    
  4. Check the status code of the response:

    >>> response.status_code
    200
    

    Status code 200 means that the request was successful.

    Also, the response body contains a list of available SLAs formatted as a JSON text. When converted to an object, it will look as follows:

    >>> pprint.pprint(response.json())
    {
        "SLAs": [
            {
                "Id": "63b75905-10d4-44e9-ba1e-7aa2eff4100b",
                "Name": "Default SLA",
                "Active": true,
                "ShortName": null,
                "ResponseTime": 80,
                "FeedbackInterval": 400,
                "IsUsed": false
            },
            {
                "Id": "d154891a-87a4-48e2-8742-f685199baabe",
                "Name": "Fixed Price 24/7",
                "Active": true,
                "ShortName": null,
                "ResponseTime": 8,
                "FeedbackInterval": 48,
                "IsUsed": false
            },
            {
                "Id": "7364885a-bbc4-4566-92a5-6bee29bc1ac4",
                "Name": "Fixed Price Office hours",
                "Active": true,
                "ShortName": null,
                "ResponseTime": 8,
                "FeedbackInterval": 48,
                "IsUsed": false
            },
            {
                "Id": "43dceee4-e778-45b9-96e2-7cac9ed2578a",
                "Name": "Time and materials",
                "Active": true,
                "ShortName": null,
                "ResponseTime": 8,
                "FeedbackInterval": 96,
                "IsUsed": false
            }
        ],
        "Paging": {
            "AmountRecordsFound": 4,
            "AmountOfPages": 1
        }
    }